About TUSOW

+ Where is TUSOW based?

We are based in North Kensington, West London.

+ What services do you provide?

TUSOW is a branding and design agency dedicated to creating strategic and captivating creative solutions for lifestyle brands. It’s our job to translate our clients’ distinct personalities into visually incredible and effective deliverables. Our services include Branding, Brand Redesign, and Web Design & E-commerce. We also provide a range of Bespoke Services—meeting your specific needs with flexible solutions.

+ I would like to work with you, how do we get started?

We would love to find out more about your needs, and how we could help your business. Please fill out the following consultancy request form, and we’ll be in touch shortly.

+ How do you work?

Once you fill out the following consultancy request form, we’ll have a better idea of your business needs and what we can do to help. We’d then arrange a meeting—nothing beats a face to face conversation. If you think we are a good fit for each other, we then come back with a detailed proposal and contract outlining research, scope of work, timeline, and quote. During projects we work closely with you, and upon project completion we guide you through a smooth handover process. Our relationship doesn’t have to end after a completed project, as we provide retainer agreements that offer longer term maintenance and continued support. Get in touch contact@tusow.co

+ Can you travel for projects?

Yes, our scope of work is international and we can travel to meet your needs. Alternatively, we can work remotely from our studio in London, keeping in close contact with you wherever you might be based. Start a conversation about your project by filling out our consultancy request form.


Payment

+ How is payment accepted?

We accept Bank Transfer, BACS, and Paypal. On an individual basis we may accept cheques as a form of payment. Please contact us for more details.

+ What are your payment terms?

We bill monthly on the 28th of each month for both project agreements and retainer agreements.


Branding

+ What is the final outcome I can expect from a Branding project?

Clients will receive the following:

Brand clarity:
We have a conversation with you and conduct independent research in order to clarify the past and future of your brand, outlining your business needs, objectives, and overarching vision. Brand clarity forms the foundation for strategy.

Brand strategy:
Creating strategy is imperative in achieving your goals and vision. We piece together a well-defined brand strategy that informs our designs for your brand following conversations we have with you.

Brand identity:
Your brand comes to life through deliverables including Primary and Secondary Logo Design, Colour Scheme, Font Collection, Brand Iconography and/or Illustration. We also create a detailed Brand Book unique to your brand, outlining usage of the aforementioned visual assets. Ensuring you or a member of your team can refer to comprehensive brand guidelines in the future.

Brand collateral:
Depending on your business’ needs brand collateral will likely encompass both print and digital outcomes. From but not limited to business card design, invitations, E-mail footers and digital templates.

+ What is the handover process of completed projects?

Client satisfaction is important to us, and one of the most rewarding aspects of what we do. After completion of a Branding Project we have a session with you and your team, covering branded implementation guidelines, also answering any questions.

+ Can I receive continued support after a Branding project?

Of course, we provide longer term retainer agreements that offer continued support. Get in touch contact@tusow.co to find out more.


Website Design

+ What is the final outcome I can expect from a Website Design project?

Clients will receive the following:

Brand clarity:
We have a conversation with you and conduct independent research in order to clarify the past and future of your brand, outlining your business needs, objectives, and overarching vision. Brand clarity forms the foundation for strategy.

Brand strategy:
Creating strategy is imperative in achieving your business goals and vision. We piece together a well-defined brand strategy that informs the website design for your brand following conversations we have with you.

Website:
Websites that clients receive are visually aligned with their brand, user tested, and responsive. Meeting their unique business needs and vision, while paving the way for a new brand direction.

+ What is the handover process of completed Website projects?

Client satisfaction is important to us, and one of the most rewarding aspects of what we do. After completion of a Website Project we have a session with you and your team, covering website functionality and maintenance, also answering any questions.

+ Can I receive continued support after a Website project?

Of course, we provide longer term retainer agreements that offer continued support and maintenance. Get in touch contact@tusow.co to find out more.


Bespoke

+ Why should I go Bespoke?

-Your business has a challenge that can’t be solved with only Branding and Web Design.

-You don’t have a marketing or branding and design team to carry out a creative solution.

-You have a unique business challenge that requires a tailored and flexible creative solution, involving one or more services.

-You have a business challenge that you’re not sure how to address.

+ What bespoke services do you offer?

We offer the following:

-Brand Analysis & Consulting
-User Experience Testing
-Brand & Image Strategy
-Content Creation & Copywriting
-Campaign Strategy
-E-commerce
-Signage
-Events, Spaces & Exhibitions

+ Can I receive continued support after a Bespoke project?

Of course, we provide longer term retainer agreements that offer continued support and maintenance for your specific needs. Get in touch contact@tusow.co to find out more.


Investment

+ How much will a Branding or Web Design Project cost me?

We understand that the best value for money is important to our clients. We offer a range of distinct packages each with a fixed price, so you know exactly what you can expect to receive. See all packages here. Alternatively, request a quote. Not sure which package is best for you? Book a free consultation here.

+ How much will a Bespoke Project cost me?

Depending on what your business needs are, the cost of a Bespoke Project will vary according to which services it entails. We would love to find out more about your needs, book a free consultation to find out more. Alternatively, see our range of Bespoke services, or request a quote here.

+ How much will a Retainer Agreement cost me?

We offer Retainer Agreements which provide clients with long term support whether it be design needs and content creation or website maintenance and development. Clients are charged a fixed fee monthly, and prices vary according to each account. You don’t have to be an existing client of TUSOW, to engage us in a Retainer Agreement. We would love to find out more about your needs, book a free consultation to find out more.

answers to frequently asked questions.

about tusow
payment
branding
web design
bespoke
investment