+ Where is TUSOW based?
We are based in North Kensington, West London.
+ What services do you provide?
TUSOW is a creative agency dedicated to creating strategic and captivating solutions for lifestyle brands. Our services include E-commerce photography and post production, web design and management, content creation and branding.
+ I would like to work with you, how do we get started?
We would love to find out more about your needs, and how we could help your business. Please fill out the following consultancy request form, and we’ll be in touch shortly.
+ How do you work?
Once you fill out the following consultancy request form, we’ll have a better idea of your business needs and what we can do to help. We’d then arrange a meeting—nothing beats a face to face conversation. If you think we are a good fit for each other, we then come back with a detailed proposal and contract outlining research, scope of work, timeline, and quote. During projects we work closely with you, and upon project completion we guide you through a smooth handover process. Our relationship doesn’t have to end after a completed project, as we provide retainer agreements that offer longer term maintenance and continued support. Get in touch email@example.com
+ Can you travel for projects?
Yes, our scope of work is international and we can travel to meet your needs. Alternatively, we can work remotely from our studio in London, keeping in close contact with you wherever you might be based. Start a conversation about your project by filling out our consultancy request form.
+ How is payment accepted?
We accept Bank Transfer, BACS, and Paypal. On an individual basis we may accept cheques as a form of payment. Please contact us for more details.
+ What are your payment terms?
We bill monthly on the 28th of each month for both project agreements and retainer agreements.
+ What can I expect from TUSOW's e-commerce service?
Clients will receive the following:
Clean & beautiful photography:
We have a conversation with you to establish the right style of photography for your products to ensure the final results are in-line with your brand aesthetic. Our product shots show off your pieces in their best light with precision and focus.
Our team of editors have a meticulous eye for detail. Each collection of product imagery is carefully handpicked, cropped, aligned and edited for any blemishes and imperfections so the focus is on your pieces.
Depending on your needs we can upload edited imagery to your website, saving your team time and hassle. Alternatively imagery can be supplied as high-res jpegs.
Depending on your business’ needs our team of copywriters are on-hand to produce engaging product descriptions that speak to your audiences.
+ Can I receive continued support after an E-commerce shoot or project?
Of course, we provide longer term retainer agreements that offer continued support. Get in touch firstname.lastname@example.org to find out more.
+ What is the final outcome I can expect from a Website Design project?
Clients will receive the following:
We have a conversation with you and conduct independent research in order to clarify the past and future of your brand, outlining your business needs, objectives, and overarching vision. Brand clarity forms the foundation for strategy.
Creating strategy is imperative in achieving your business goals and vision. We piece together a well-defined brand strategy that informs the website design for your brand following conversations we have with you.
Websites that clients receive are visually aligned with their brand, user tested, and responsive. Meeting their unique business needs and vision, while paving the way for a new brand direction.
We design websites that are optomised for E-commerce, creating a brand and story focused experience through careful use of imagery, product collections, engaging content and relevant landing pages.
+ What is the handover process of completed Website projects?
Client satisfaction is important to us, and one of the most rewarding aspects of what we do. After completion of a Website Project we have a session with you and your team, covering website functionality and maintenance, also answering any questions.
+ Can I receive continued support after a Website project?
Of course, we provide longer term retainer agreements that offer continued support and maintenance. Get in touch email@example.com to find out more.
+ What design services do you provide?
Whether clients need a new identity or a brand refresh, we offer a tailored branding service that goes beyond looking great. From print collaterals to digital and social icons we craft each aspect of the brand.
Reports & Presentations:
Our design team are on hand to piece together visually striking and digestable reports and presentations, supplied in both print and digital formats.
We create impactful brand aligned collaterals that get our clients' messages across. From flyers, banners, seasonal booklets to packaging and shipping cards our attention to detail is what gives our clients a positive result time after time.
+ Can I receive continued support after a Design project?
Of course, we provide longer term retainer agreements that offer continued support and maintenance for your specific needs. Get in touch firstname.lastname@example.org to find out more.
+ How much will an E-commerce or Web Design Project cost me?
+ How much will a Project cost me?
Depending on what your business needs are, the cost of a project will vary according to which services it entails. We would love to find out more about your needs, book a free consultation to find out more.
+ How much will a Retainer Agreement cost me?
We offer Retainer Agreements which provide clients with long term support whether it be design needs and content creation or website maintenance and development. Clients are charged a fixed fee monthly, and prices vary according to each account. You don’t have to be an existing client of TUSOW, to engage us in a Retainer Agreement. We would love to find out more about your needs, book a free consultation to find out more.